Terms and Conditions
In wine.studioecommerce.com the essential characteristics of the product are illustrated, for further information or questions about existing information, please send an email to email@example.com.
All prices are daily prices and are valid only on the day the product is ordered. Prices may change regularly. The buyer will be invoiced at the price – if wine.studioecommerce.com accepts the order – valid on the day of the order. All prices shown are VAT included.
The buyer’s order from https://wine.studioecommerce.com/ does not constitute a binding acceptance, but a mandatory offer to wine.studioecommerce.com for the purchase of the article according to the terms indicated. A binding agreement between the buyer and wine.studioecommerce.com is concluded only when wine.studioecommerce.com accepts an offer from the buyer relating to an order confirmation.
The account information you enter when purchasing products is sent directly in encrypted (SSL) format and only you and the payment service provider have access to this information. Thus, no one else sees or stores the information about you. If you purchase with a credit card or PayPal, the amount will be deducted from your account when you confirm your order.
We accept Visa, Mastercard, Maestro and American Express from all countries, and payment via PayPal account.
Complaints must be submitted within a reasonable time after receipt of the goods and the buyer is therefore obliged to check the products as soon as possible after arrival.
Disclaimer and warranty
wine.studioecommerce.com will not be held responsible for direct or indirect losses due to the fact that the products ordered arrive late at the purchaser’s address or that the ordered items suffer defects when the delay or errors are due to the purchaser’s act or omission or to circumstances beyond the control of wine.studioecommerce.com.
Examples: war, insurrection, riots, fires, government intervention, seizures, currency restrictions, labour conflicts of any kind, including strikes and blockades or similar events. wine.studioecommerce.com does not provide a guarantee of self for all the products ordered and the buyer only obtains the guarantees that the manufacturer issues to the buyer.
Subject to change
https://wine.studioecommerce.com/ reserves the right to modify and update the terms and conditions applicable to this website. It is thus essential to keep up to date with the changes.
Our delivery time is usually 10 working days for all available items.
Your goods will be delivered safely. Shipping is free for your private or business address on all purchases over €50. If your purchase is less than this amount, you can find the shipping price on the payment page.
We always try to deliver the item as soon as possible. If the item is not in stock, there may be a longer waiting time.
Cancellation and refunds
“You have the right to cancel your order within 20 days from the day you receive your product. After informing us of the cancellation, you have 14 days to return the item(s).
To cancel a purchase, the packaging and product must appear as new and be completely unused so that the product can still be sold. If the returned goods differ from the above, we reserve the right to make a reduced refund.
If you use your right to cancel an order, we will refund all payments for the order including shipping costs. The money will be refunded using the same payment method / on the same card used for the payment.
You are always entitled to a minimum warranty of 2 years for defective goods.
Always contact our support before returning the goods, as otherwise the processing of the return case may be delayed.
You pay for the return of the package, unless the defect is on our side, so of course we will cover the costs. When returning products, please use a distribution company that offers tracking. Please do not use alternative parcel distributors, this makes it impossible to track the item if it is lost during the return shipment. You must ship the item properly packed with a copy of the invoice and clearly indicate the reason for the return.
R&D Communication s.r.l.
Via dei Castagni 9,
37141 Montorio Veronese
https://wine.studioecommerce.com/ cannot be held responsible for costs that may result from non-delivery. Please check the package for damage and defects before signing the delivery form. If you have any doubt that the product may be damaged due to small defects in the package, you can receive the item with reservations. If the packaging / item is visually damaged, refuse to receive it and let the distribution company take it with them on their return.
If you have any further questions about delivery, please contact us!
The correct prices are monitored and displayed during the purchase process.